Geniver Connect · ISP & Network Suite

Real-time network monitoring, CRM, and automated billing for ISPs

Purpose-built for Internet Service Providers (ISPs) to monitor bandwidth traffic, detect network anomalies, and automate monthly subscriber billing.

24/7 LiveReal-time bandwidth, POP & network node monitoring
Auto-BillingAutomated recurring subscriber invoicing & reminders
ProactiveInstant NOC outage alerts before subscribers complain

core capabilities

4 Core Modules Inside Geniver Connect.

Every module is engineered for effortless daily input by field and office staff while delivering real-time executive reports automatically.

01

Real-Time Bandwidth Monitoring

Track traffic utilization per POP and per subscriber live to keep connection quality at its peak.

02

ISP Subscriber Lifecycle & CRM

Manage new installations, technician tickets, plan upgrades, and automated suspension for overdue accounts.

03

Auto-Billing & WhatsApp Alerts

Issue monthly recurring invoices automatically with payment links and instant WhatsApp notifications.

04

Proactive Network Outage Alerts

Instant alerts to your NOC team when latency spikes or links drop — before customers even report an issue.

deployment scenarios

Purpose-Built for Internet Service Providers & Network Operators

Deploy Geniver Connect as a standalone solution today, and connect it seamlessly with other Geniver products as your organization scales.

Real-Time NOC Monitoring & Alerts

Visualize bandwidth utilization per POP and receive instant alerts on latency spikes or fiber link drops.

Automated Subscriber Billing Cycles

Generate thousands of monthly invoices automatically, send payment notifications, and reconcile subscriber payments effortlessly.

Installation & Trouble Ticket Dispatch

Track new fiber installations and support tickets with technician dispatch workflows and SLA timers.

frequently asked questions

Common Questions About Geniver Connect.

Have custom SOPs or multi-branch workflows? Our implementation engineers will walk through them with you in a free live demo.

Does Geniver Connect automate monthly ISP billing?

Yes, Geniver Connect automatically generates recurring invoices per subscriber billing cycle and sends automated payment reminders.

How does the NOC team detect network issues?

The live NOC dashboard tracks bandwidth throughput and link health, triggering immediate alerts whenever latency spikes or nodes go offline.

Can customer premise equipment (ONT/routers) be tracked?

Yes, subscriber equipment records are stored in each profile and can sync with Geniver Treasure for full warehouse-to-customer asset tracking.

Ready to Streamline Operations with Geniver Connect?

Schedule a free workflow mapping session and live demo with our engineering team at CV. Noesantara Desentralisasi.

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